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Responsible Gambling

Responsible Gambling Policy

Gambling has been a part of many cultures for centuries, especially across Asia. With advancements in technology, it has become more accessible than ever. At HengOngBet, we are committed to promoting a safe, responsible, and enjoyable gaming environment for all our users.

Gambling as a Form of Entertainment

Gambling should always be seen as a source of fun and entertainment, not as a way to make money. Responsible gambling includes:

Staying calm and in control while playing
Understanding the rules and mechanics of each game
Setting personal spending limits—and sticking to them

While most players gamble responsibly, we recognize that a small percentage may face challenges. That’s why HengOngBet has implemented safeguards to protect its community.

Legal Age Requirement

Only individuals aged 18 or older are allowed to register and play on HengOngBet

To enforce this, HengOngBet may conduct Know Your Customer (KYC) checks to verify a user’s age. Any account found to be registered with false age information—especially those belonging to minors—may be subject to the following:

Account suspension
Withholding of any funds
Forfeiture of winnings
Permanent closure if verification is not provided

Additionally, all of our marketing efforts are strictly directed only toward legally eligible users.

Self-Exclusion & Account Suspension

If you feel that gambling is becoming hard to manage, you have the option to pause or restrict your account. Contact our Customer Support Team to request a temporary or permanent exclusion. Self-exclusion periods include:

Daily
Weekly
Bi-weekly
Monthly
Quarterly
Half-yearly
Yearly
Permanent

During this exclusion period, your account access will be restricted. This is designed to support healthier gambling habits and allow you the space to reset.

External Support Services

If you or someone you know is struggling with gambling addiction, we strongly encourage reaching out to professional support organizations. A trusted international resource is:

Gambling Therapy – offering confidential, multilingual support for individuals and families affected by problem gambling.

Withdrawals & Financial Transparency

HengOngBet is committed to responsible operations by ensuring:

Prompt processing of all withdrawal requests
Full adherence to transparent withdrawal policies
Clear transaction history to help you manage your finances

Final Thoughts

At HengOngBet, our goal is to provide a safe, secure, and enjoyable gaming experience for all players. Please remember:

✅ Keep gambling fun

✅ Set your personal limits

✅ Know the rules before you play

✅ Take breaks when needed

If gambling is becoming overwhelming for you or someone close to you, please don’t hesitate to contact our support team.

Gamble responsibly. Play smart. Stay in control.

Home

Responsible Gambling

Responsible Gambling

Responsible Gambling Policy

Gambling has been a part of many cultures for centuries, especially across Asia. With advancements in technology, it has become more accessible than ever. At HengOngBet, we are committed to promoting a safe, responsible, and enjoyable gaming environment for all our users.

Gambling as a Form of Entertainment

Gambling should always be seen as a source of fun and entertainment, not as a way to make money. Responsible gambling includes:

While most players gamble responsibly, we recognize that a small percentage may face challenges. That’s why HengOngBet has implemented safeguards to protect its community.

Legal Age Requirement

Only individuals aged 18 or older are allowed to register and play on HengOngBet

To enforce this, HengOngBet may conduct Know Your Customer (KYC) checks to verify a user’s age. Any account found to be registered with false age information—especially those belonging to minors—may be subject to the following:

Additionally, all of our marketing efforts are strictly directed only toward legally eligible users.

Self-Exclusion & Account Suspension

If you feel that gambling is becoming hard to manage, you have the option to pause or restrict your account. Contact our Customer Support Team to request a temporary or permanent exclusion. Self-exclusion periods include:

​During this exclusion period, your account access will be restricted. This is designed to support healthier gambling habits and allow you the space to reset.

External Support Services

If you or someone you know is struggling with gambling addiction, we strongly encourage reaching out to professional support organizations. A trusted international resource is:

Gambling Therapy – offering confidential, multilingual support for individuals and families affected by problem gambling.

Withdrawals & Financial Transparency

HengOngBet is committed to responsible operations by ensuring:

Final Thoughts

At HengOngBet, our goal is to provide a safe, secure, and enjoyable gaming experience for all players. Please remember:

✅ Keep gambling fun

✅ Set your personal limits

✅ Know the rules before you play

✅ Take breaks when needed

If gambling is becoming overwhelming for you or someone close to you, please don’t hesitate to contact our support team.

Gamble responsibly. Play smart. Stay in control.

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During this exclusion period, your account access will be restricted. This is designed to support healthier gambling habits and allow you the space to reset.